Welcome to Kora Sanctuary! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including Concierge Services for Travelers, Language Translation Services, Destination Management Services, and Influencer Travel Services.
1. Information We Collect
We may collect the following types of information when you use our services or visit our website:
- Personal Information: Name, email address, phone number, billing information, and any details provided during booking or communication.
- Travel Preferences: Details related to your travel plans, such as destinations, accommodations, and specific requests.
- Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
- Communication Records: Any messages or inquiries sent to us via email, contact forms, or other methods.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and manage our services.
- To personalize your travel experiences.
- To communicate with you regarding bookings, updates, or inquiries.
- To improve our website and services.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: With trusted partners necessary to fulfill your travel services, such as hotels, transportation providers, and local guides.
- Legal Requirements: When required by law or to protect our rights and interests.
4. Opt-Out Instructions
You can opt-out of receiving marketing communications from us at any time by:
- Clicking the “Unsubscribe” link in any promotional email.
- Contacting us directly at [[email protected]] with the subject line “Opt-Out Request.”
Please note that even if you opt-out of marketing communications, we may still send you essential service-related messages, such as booking confirmations.
5. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission or storage can be guaranteed 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to the information we hold about you.
- Request corrections or updates to your information.
- Deletion of your personal data, subject to legal and contractual obligations.
To exercise these rights, please contact us at [[email protected]].
7. International Data Transfers
As a global service provider, your data may be transferred to and processed in countries outside your residence. We ensure these transfers comply with applicable laws and regulations to protect your privacy.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:[email protected]